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Identity Theft

Six Very Important Things to Remember

Do not carry your Social Security Card with you.
Keep safe and secure records of all of your financial account information.
Do not leave mail in your mailbox to be picked up. Take it to the post office.
Do not have your Social Security number or driver's license numbers printed on your checks.
Cross-cut shred any financial information.
Never provide any financial or personal information by phone or e-mail unless you are sure you are dealing with a trusted person and you understand exactly why they need the information.

You can obtain a free pamphlet of Identity Theft Prevention information at any Ephrata National Bank branch.

Important Contacts if You're a Victim of Identity Theft

Name	Web Site	Phone
Major Credit Bureaus
Experian	www.experian.com	1.888.397.3742 (ask for the Fraud Department)
TransUnion	www.transunion.com	1.800.680.7289 (ask for the Fraud Department)
Equifax	www.equifax.com	1.800.525.6285 (ask for the Fraud Department)
Government Agencies
Federal Trade Commission ID Theft Hotline	www.consumer.gov/idtheft	1.877.IDTHEFT
US Postal Inspection Service Office	postalinspectors.uspis.gov	215.895.8450
United States Secret Service local field office		Check local telephone listings for phone number
State Department of Justice		Check local telephone listings for phone number
Department of Motor Vehicles (if you suspect your information is being used to obtain a driver's license)		Check local telephone listings for phone number
Social Security Administration		1.800.269.0271 (Fraud Hotline)
Internal Revenue Service (if you suspect tax fraud)		1.800.829.0433
Federal Communications Commission (if an ID thief established a new phone service in your name or made unauthorized calls)		1.888.CALL.FCC
Utility Companies and Phone Companies		Check local telephone listings for phone number
Other Contacts
Your Stock Broker and Bank (if a thief has the potential to tamper with your financial information)		Check local telephone listings for phone number
Chex Systems (if bank accounts were set up using ID theft - to close accounts)		1.800.428.9623
International Check Services		1.800.526.5380
TeleCheck		1.800.710.9898
Telemarketing Fraud (if applicable)		1.877.987.3728
Internet Crime Complaint Center (for online fraud)	www.ic3.gov
Your local police department		Check local telephone listings for phone number

If You Are the Victim of Identity Theft:

Keep records of all correspondence. Accurate and complete records will help you to resolve your identity theft case more quickly.
- Keep originals of supporting documents, like police reports and letters to and from creditors; send copies only.
- Set up a filing system for easy access to your paperwork.
- Keep old files even if you believe your case is closed.
Contact account issuer in question. Prepare a list of questions to ask the representative, as well as information about your identity theft. Don't end the call until you're sure you understand everything you've been told. If you need more help, ask to speak to a supervisor.
Write down the name of everyone you talk to, what he or she tells you and the date the conversation occurred.

For more information on Identity Theft, visit www.ftc.gov.